FAQ

What is a Digital Collectible?

A Digital Collectible is an asset that represents real-world objects like art, music, in-game items and videos.

How do rewards work?

Owning a Certify™ Digital Collectibles allows our partners to Airdrop rewards directly to you. Rewards can be in the form of discounts, exclusive offers, special Digital Collectibles and crypto currency. You'll be notified by email when your wallet has been gifted a reward, simply connect your wallet and visit the Rewards page to claim your airdrop rewards.

I purchased a Digital Collectible, how do I access it?

After your order has been completed, you will receive an email with instructions on how to connect your crypto wallet to claim your Digital Collectible. If you can't find the email in your inbox, please check your spam folder.

Once your Digital Collectible is stored in your crypto wallet, head over to OpenSea and connect your wallet to sign in, then click on your profile to see your Digital Collectibles.

Which crypto wallet do I use?

You may use any crypto wallet to claim your Digital Collectible. However, we recommend MetaMask due to its accessibility via browser extension and mobile app.

How do I set up my crypto wallet?

Most wallets have a straight forward account creation process. We recommend using MetaMask, after download or install, simply follow the prompts to set up your wallet.

Do I need a crypto balance in my wallet?

There are no fees to claiming your purchased Digital Collectible. Simply connect your wallet and claim the Digital Collectible from the Claim page.

Which NFT standard is used?

All our Digital Collectibles (NFTs) are minted on the ERC721 standard built on Ethereum.

Where can I view my Digital Collectible?

Once you've claimed your Digital Collectible and stored it in your crypto wallet, head over to OpenSea and connect your wallet to sign in, then click on your profile to see your Digital Collectibles.

What else will my Digital Collectible provide?

Certain Digital Collectible can provide utility to gain special access to exclusive content, products, memberships, discounts.

How do I cash out from my crypto wallet to my bank account?

You'll first want to transfer your tokens from your crypto wallet (e.g. MetaMask) to a crypto exchange platform (e.g. Binance, Coinbase, KuCoin, etc.).

How to send tokens from your MetaMask wallet.

Once the token is on the exchange platform of your choice, you'll be able to sell that crypto for fiat currency.
You should now be able to withdraw the fiat currency directly into your bank account.

How to Withdraw on Binance.

Can I share my Digital Collectible on social media?

Absolutely! These are the two most common ways to do this.

1. Share Digital Collectibles using Instagram (View instructions).

2. Share from Opensea:
Head over to OpenSea, connect your wallet to sign in, then click your profile to see your Digital Collectibles. Select the Digital Collectible you wish to share, and click the 'Share' icon to see all sharing options, including Facebook.

Is the product price attached to the Digital Collectibles metadata?

No pricing, personal or payment information is attached to the Digital Collectibles or included in the metadata.